House of Zauq Store Policies
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Shipping Policy
Processing Time
Orders are processed within [1–3] business days
(Monday–Friday, excluding holidays). You will receive
a confirmation email with tracking information once
your order ships.
Shipping Rates & Delivery Estimates

Method: Standard Shipping                
Estimated: [3–7] business days  
Delivery Cost: 240 PKR

We currently ship within Pakistan only.
Perfume-Specific Shipping Notes
Fragrances are classified as flammable liquids
and may be subject to carrier restrictions.
Orders may ship via ground transportation only
(no air freight) due to alcohol content, which can
extend delivery times.
Please ensure someone is available to receive
glass packaging safely.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit,
contact us at houseofzauq@gmail.com within [7]
days of the delivery date (or expected delivery date)
with photos of any damage, and we'll arrange a
replacement or refund.